Facterra

They won't download your app. They don't need to.

Send a secure link. They complete the work order with photos, readings, and voice notes. The evidence flows back into your system — timestamped, geotagged, and structured. No seat cost. No onboarding. No adoption friction.

How Facterra subcontractor links work

Facterra link-based field execution for subcontractors

01

Assign in Facterra

Create the work order in Facterra and assign it to the subcontractor. Facterra generates a secure, time-limited link.

02

Send the link

The Facterra link goes by email or SMS. The subcontractor opens it in any browser — no app store, no account creation, no password.

03

Execute via the link

The technician completes the work via the Facterra link: photos, readings, voice notes, digital signature. All structured against the work order fields.

04

Evidence in Facterra

The completed record flows back into Facterra — timestamped, geotagged, structured. One work order, one evidence pack, regardless of who did the work.

Facterra subcontractors for renewables O&M

Facterra eliminates the black box between your work order and the field

Facterra visible delegation chain

See who was assigned, who delegated, and who actually did the work. Facterra records every tier of the subcontractor chain — not just the company name on the invoice.

SLA evidence from Facterra subcontracted work

When a subcontractor completes a work order through Facterra, the evidence is the same quality as the in-house team's. Response times, completion times, photos, readings — all timestamped.

Facterra provider scorecards

Cost, response time, rework rate per subcontractor — computed from actual Facterra work records. Compare providers with data, not relationships.

Facterra licence-free pricing

Add subcontractors without adding licence costs. Per-seat pricing structurally penalises the way O&M contractors operate. Facterra's link-based access has no seat cost.

Facterra kanban board showing subcontractor work orders

Facterra subcontractors for data centres

Facterra enforces contractor compliance for data centres, not just coordination

The value for critical facilities is not tracking that a contractor showed up. It is ensuring their work met the facility's procedures and compliance requirements. Facterra does this with certification gates, enforced checklists, and audit-grade evidence.

Facterra certification gates

Facterra checks certifications before dispatch. An uncertified technician cannot be assigned to a restricted asset class.

Facterra enforced procedures

Third-party technicians follow the same Facterra step-by-step checklists as in-house staff. The procedure is the same regardless of employer.

Facterra audit-grade evidence

When the SOC 2 auditor asks about third-party maintenance, every contractor work order in Facterra has the same evidence standard as the in-house team's.

Facterra multilingual voice reporting

They speak. The record types itself.

Multilingual crews are the reality of field maintenance. When the technician won't type a report in English, the work gets done but the record doesn't. Facterra solves this without asking anyone to change how they work.

ES · EspañolEL · ΕλληνικάBG · БългарскиPL · PolskiRO · RomânăPT · PortuguêsAR · العربية
facterra.app/wo/8841-k2f9
Work order · no login
Quarterly inverter service
INV-B02-014 · Redland Creek I
ES · detectedno account
Recording · 0:38
“Filtro reemplazado, el par de apriete en terminales DC a catorce newton metro, presión diferencial ciento ochenta pascal, tres fotos.”
Speaks. Doesn’t type.
Structuring
Inverter service · checklist
“…el par de apriete en terminales DC a catorce newton metro…”→ DC terminal torque at 14 N·m
Filter
Replacedspoken
DC torque
14 N·mspoken
Diff. pressure
180 Paspoken
Photos
3 · geotaggedcamera
14 N·m is a reading, not a sentence.
Work order · WO-8841
Quarterly inverter service
INV-B02-014 · Redland Creek I
4 of 4 completeSigned 14:22
Visual inspection, enclosure14:02
Torque check DC terminals14:09 · 14 N·m
Filter clean, diff. pressure14:17 · 180 Pa
Photo record, fan housing14:21 · 3 photos
14:02
14:17
14:21
Submitted ✓
Record posted · ES + EN · against INV-B02-014

Step 1 of 3He opens the link and speaks in Spanish for forty seconds. No form on screen.

See how subcontractors experience it

We'll show you the link-based workflow from both sides — your operations team and your subcontractor's technician.

Book a Demo