Make every maintenance procedure impossible to skip.
Facterra guides technicians through every required step, timestamps the work, and automatically creates the evidence that it was done. Self-hosted on your infrastructure.
Data centre outage cost
Data centre outage costs: the numbers your CFO already knows
$8,851
per minute of data centre outage
Average cost of a data centre outage according to the Uptime Institute Annual Outage Analysis. A four-hour event crosses $2M before anyone starts counting the SLA penalties.
57%
of major data centre outages cost >$100k
One in five costs more than $1M (Uptime Institute, 2023). Power and cooling systems cause roughly 70% of impactful data centre outages.
~40%
of data centre outages trace to human error
Most trace to human error: a step skipped, a test recorded but not performed. Facterra enforces the procedure at every step — the sequence cannot be bypassed.
Source: Uptime Institute Annual Outage Analysis, September 2026
Facterra procedure enforcement
Facterra procedure enforcement: the checklist is the control, the evidence is the proof
Step 1 of 3Step 2 is locked. The system enforces the sequence — no readings, no advance.
Facterra audit readiness
SOC 2 auditor asks for twelve months of generator PM records? Facterra produces them in one click.
Uptime Institute tier certification review? Same click. Facterra's evidence pack is a view of the work, not a report someone compiled.
SOC 2 Type II
Facterra provides continuous PM compliance evidence over the audit period. The evidence already exists when the auditor arrives.
ISO 27001
Physical security and environmental controls maintenance documented in Facterra with evidence-grade records per control objective.
Uptime Institute tier certification
Tier certification requires documented maintenance of redundant systems. Facterra records every PM task, every test result, every failover exercise — with timestamped step-level evidence.
Enterprise colocation customer audits
Enterprise colocation customers increasingly request maintenance evidence. Facterra produces one-click evidence packs per customer, per asset class, per time period.
Facterra for colocation SLAs
Colocation SLA penalties stack per affected customer — Facterra provides the defence
A missed quarterly generator test does not fail tomorrow — it fails at 2 AM six months from now. When it does, the penalties are not just the infrastructure cost. They are $1,000 to $10,000 per minute per affected colocation customer.
Facterra does not just track that the PM was scheduled. Facterra tracks that the PM was executed, by whom, with what readings, at what time. The difference between "we have a maintenance program" and "we can prove every task was done" is the difference between a contractual claim and a contractual defence.
Critical M&E coverage
Facterra contractor compliance
Facterra enforces third-party contractor compliance — not just coordination
Data centre operations treat multi-vendor coordination as a routine competency. The value is not coordination — it is ensuring every contractor's work meets the facility's procedures and compliance requirements. Facterra does this with licence-free links, certification gates, and enforced checklists.
Facterra certification gates
Facterra blocks assignment if the technician is not certified for the asset class. The system checks before dispatch, not after the work is done wrong.
Facterra procedure enforcement for contractors
Third-party technicians follow the same Facterra-enforced checklists as the in-house team. The procedure is the same regardless of who does the work.
Facterra multilingual voice reporting
The contractor's technician speaks Spanish. The maintenance record lands in English in Facterra, structured against the right procedure. No translation layer needed.
Facterra self-hosted deployment
Facterra self-hosted: your facility data stays in your facility
Facterra can be deployed self-hosted on your own infrastructure, against the AI model endpoint your IT has already approved. No third-party cloud dependency.
Facterra data sovereignty
Facility data never leaves your network. Facterra is deployed on infrastructure your security team controls and your compliance framework already covers.
Your AI endpoint, Facterra's interface
Facterra's AI runs against the endpoint your IT has approved — your own Azure OpenAI, your own AWS Bedrock, your own on-premise deployment. No data sent to third-party inference services.
Facterra passes security review
A CMMS that your security review will actually pass. No third-party cloud dependency to evaluate, no data residency questions, no vendor risk assessment surprises.
See how it works for your facility
30-minute walkthrough against your actual M&E asset types, compliance requirements, and contractor structure.
Book a Demo