- By Use-case
The long-tail is where the next billion in service revenue is (Part 2)
In my last post, I covered the stakes in expanding
The long-tail is where the next billion in service revenue is (Part 1)
For the last couple of decades, as service revenue grew in importance
Why digital plant projects fail (and what to do to succeed)
In a different life, I worked as the PMO for a global SAP deployment program at a large industrial company.
Field Service is dead (Part 2): Digitalising field services
n my earlier article, “Field Services Is Dead. Long Live (Digital) Field Services“, I made a case for why machinery companies
Field Services is dead. Long live (digital) field services
Traditional field service activities experienced an accelerated shift to digital delivery models during the Covid-19 lockdowns.
Offering the best of Just-in-time and Just-in-case with spare parts eCommerce
Digital technologies can enable machinery companies
Roy Chikballapur