Features used:

• Create a single data hub bringing together engineering & ERP data.
• Enable all service teams access to machine documents, parts lists, drawings and service know-how.

Features used:

• Equipment documentation including manuals.
• Wiring diagrams, SOP checklists.
• Publish safety and recall warnings as and when necessary.

Features used:

• Maintain and publish updated parts lists for all active assets in the installed base.
• Include 3D diagrams and photos to enable customers to order parts 24-7-365.
• Maintain customer specific pricing and discounts to automate quote generation & order intake.
• Up to 75% reduction of order handling costs of spare parts.

Features used:

• Easily build and deliver remote monitoring services to customers.
• Offer advanced predictive analytics to assure higher availability and on-time service.

Features used:

• Offer customers a real-time view of how their facility and equipment are performing.
• Convey performance of key contractual KPI's whether it is OEE, Availability, Energy savings, labour utilization or other operational metrics.
• Connect Facterra to multiple IoT platforms, ERP systems or SCADA and MES systems to create a single asset-performance hub.

Features used:

• Offer advanced services including performance-based contracts.
• Track and report production- asset-availability- based metrics to customers as well as service execution teams.
• Schedule field service interventions and spare part replacements based on real-time asset performance and asset-health data.